Contact Us

The quickest way to reach us is email: support@aerloft.com. We aim to reply within one business day.

If you're writing about an existing order, include your order number. For anything that arrived damaged, add a photo of the piece and the packaging and we'll put it right. The details are in our Returns & Exchanges policy.

Choosing between sizes or finishes and want a second opinion? Send us the room, the wall, or just the shortlist. Happy to help.

Are you an artist or studio who'd like to work with us? Check out our For Artists page to get in touch.

Want to write to us about something other than an order — press, partnerships, or anything else? Send an email directly to hello@aerloft.com, we'll get back to you as soon as possible.